Water Bill Notice: If you have an upcoming water bill due on November 25, 2025, please know there was a small printing error in the usage section of your mailed bill.

Please note: The indicated amount you owe is correct, and you can pay it as usual without any issues. We have fixed the usage section on your bill. Please take a look at the attached graphic to see which parts of your bill were affected.

If you would like a new, corrected copy of your bill, you can use any of these options:

• Visit BSA online at bsaonline.com/?uid=512
• Email jcharley@ferndalemi.gov
• Call 248-546-2525 Ext. 117
• Stop by City Hall in person at 300 E. Nine Mile Road, Ferndale, MI 48220

We understand this may be inconvenient. We are updating our systems, training new staff, and improving our processes. Thank you for your patience as we make these changes. If you have any questions or concerns, please get in touch with us.