Emergency Services

The Ferndale Fire and Police Departments are leading the effort to keep citizens safe, educated, and informed. Our emergency teams are working directly with State and County officials and the Centers for Disease Control (CDC) to implement preventive measures, provide community education, and update protocols to keep community members and emergency officers as safe as possible. to combat the virus:

What is the Fire Department Doing?

The Ferndale Fire Department is well staffed with firefighter-paramedics who are highly trained to respond to situations exactly like this. Fire Chief Jack Pesha, a 20+-year veteran of the department, is receiving information directly from the County, the State, the CDC, and Homeland Security, and his team has been specially trained to help screen for identification and treatment of Covid-19. If you feel symptomatic or have any other health emergency during this time, our firefighter-paramedics will respond promptly and with additional precautions in place to ensure that you receive safe, expedient care.

Key facts:

  • Ferndale's firefighter-paramedic staff has received comprehensive viral epidemic/pandemic response and preparedness education and are trained to respond in situations like this.
  • Chief Pesha delivered talks last week to several higher-risk populations, including members of the Ferndale Seniors Group and residents of both the Ferndale Housing Commission and The James senior living community, to help educate.
  • 911 service and response will continue to function the same as always.

What is the Police Department Doing?

The Ferndale Police Department is overseen by Chief Vincent Palazzolo, a 20+-year veteran of the department. They're working as partners with the Fire Department in the management of the local COVID-19 response, and are responsible for responding to local calls for service or assistance, keeping our neighborhoods and business districts safe, and ensuring safety and order throughout the community.

Key facts:

  • While police patrol and response is staffed as usual, we're trying to reduce as much face-to-face interaction as possible. If you have business of any with the Police Department, please call their non-emergency line at 248-541-3650 to make alternate plans.
  • Common spaces such as squad vehicles and jail cells are being cleaned and disinfected before and after each shift to increase safety.
  • 911 services and response will continue to function the same as always.

The Process

It is the responsibility of the Ferndale Police Department to respond to citizen issues promptly and efficiently. It is also important to be aware that there may be issues that don't offer an immediate resolution. These conflicts include:

  • Agency policies
  • Environmental requirements
  • Public safety practices
  • Delivery of service
  • Employee conduct

The resolution of these issues is important to the department in order to maintain the highest professional standards.


If your complaint has not been resolved by the employee you first contacted, you may request to speak to the on-duty supervisor.  

  • This can be done in person or over the phone.  
  • If a supervisor is not available immediately, you will have the option to schedule a return phone call or an appointment.


The  supervisor on-duty will attempt to resolve your issue. If a resolution has not been met, a Citizen Complaint Form should be filled out and submitted.  

  • This is available in person or online
  • This form will be investigated by the officer’s shift Lieutenant; once completed, it will be reviewed by the Patrol Division Commander and Chief of Police.


After your complaint is processed, you will be informed of the final disposition by phone and mail. These determinations can include: sustained (sufficient evidence), not sustained (insufficient evidence), exonerated (lawful incident), or unfounded (false allegation). If additional information is desired, our staff will be happy to provide further detail or reevaluate as needed.

Water Safety Information

The City of Ferndale performs regular water sampling and testing in accordance with the Michigan Safe Drinking Water Act, and we continue to surpass water quality standards as mandated by the Environmental Protection Agency (EPA) and Michigan Department of Environmental Quality (MDEQ). The City provides comprehensive information about lead, chemicals, and other contaminants. For more information, see below.

Lead and Your Public Drinking Water

Surpasses EPA water quality standards, per GLWA testing

The Great Lakes Water Authority (GLWA) oversees mandatory annual testing of each of their community water suppliers. Most recent testing, courtesy of the 2018 Consumers Annual Water Quality Report, shows levels that once again exceed regulation requirements and standards. To learn more about lead testing and water safety, view Lead and Your Water Supply: An Informational Guide.

PFAS and Your Public Drinking Water

Not detected in any water supply, per GLWA testing

The Great Lakes Water Authority (GLWA) oversees mandatory testing of their water supply to ensure that PFAS, or chemical perfluoroalkyl substances, are not present in community drinking water supplies. Most recent testing of water in five sources (Detroit-based Water Works Park, Springwells, and Northeast water treatment plants, Allen Park-based Southwest Water Treatment Plant, and Lake Huron), performed 2222, confirmed that PFAS was not detected at any level/in any water source. You can view the report for more information.

PFAS Report: Southeast Ferndale

February 2019: The City of Ferndale learned from the Michigan Department of Environmental Quality (now EGLE) of the discovery of PFAS at the privately owned business property located at 1221 Farrow Street, Ferndale, identified as MacDermid, Inc.—a small chemical manufacturing and warehouse facility. Monitoring occurred at the bases of two former waste lagoons, and contamination appears limited to a small, perched zone of groundwater. The designation of this groundwater prevents it from being used as a drinking water source, and stormwater runoff from the contaminated area is captured and treated before discharge to the GLWA. Because this is a reportedly contained issue on private property, EGLE is working directly with the business/property owner(s) to excavate and re-sample. MDEQ recommended no community outreach at this time; the City has elected to publish this information in an effort to maintain transparency and information.

For more information, view the MDEQ report or contact the Michigan Department of Environment, Great Lakes and Energy.


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