The site—which will continue to live at its existing URL, www.parkferndale.com—features a more powerful search; improved, user-friendly navigation; and an enhanced design that mirrors the City's main website, providing a more intuitive user experience. The site was designed and developed specifically for the City of Ferndale by SeamlessGov.
The launch also includes a total upgrade of the online parking permitting system—something that's been in high demand by residents and business employees. ParkFerndale Permits, powered by Passport Parking, now delivers a completely digital permitting experience. Gone are the days of clunky online permitting and monthly visits to City Hall; the new system relies on a simple one-time registration with fast online renewals thereafter. Enforcement is now based on license plate numbers as well, so no need for paper placards, stickers, or handheld passes.
Assistant City Manager Joseph Gacioch, who managed the website and permitting portal upgrades, said that the City has been moving towards this new standard for over a year.
"We wanted to modernize our approach to customer service and make access to our permits more convenient to downtown employees," Gacioch said. "Going digital also means that we've "greened" our process by reducing our paper and printing impacts."
Gacioch said that the benefits to citizens and parking users are numerous, including:
Great news: the site will remain at its existing URL, www.parkferndale.com. To interact with the new site, just click the link and check it out.
Whether you're a downtown business permit customer or a residential RPZ or RPOP permit holder, you can start by visiting the new permit portal. Please keep in mind:
If you have questions about the permitting process or the new website, contact the City of Ferndale at 248-546-2525 or by email at firstname.lastname@example.org.