Please note that this position is not with the City of Ferndale directly , it is with the City's parking service REEF Technologies

The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the location the Lot Attendant provides customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, providing vehicle jump starts to customers. Company vehicle provided. The Lot Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times

PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS):

Employees will be cross trained in enforcement, maintenance, and collections.

• Greet arriving and departing guests in a friendly and courteous manner.
• Act as traffic controller to direct incoming guests to available parking spaces.
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
• Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies.
• Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility or Operations.

QUALIFICATIONS, SKILLS & EXPERIENCE:

•  At least 18 years of age
•  Excellent customer service and communication skills
•  Ability to verbally communicate with guests
•  Previous customer service experience, preferred

For a full list of qualifications and to apply, use the link above.