On October 1, 2021, the City of Ferndale approved a fee for any property that has not upgraded its water meter through the Department of Public Works (DPW). The water meter replacement late fee is $100 per billing cycle. However, any fees incurred by a property may be reimbursed to the billing account through a credit if an appointment is made and kept.
If your meter change has been scheduled and completed, you may still see a $100 charge due to the timing of when your meter was completed and the time your quarterly water bill was calculated. If you see this charge appear on your bill, but have already completed your water meter change, please wait until you receive the next bill to see this fee removed. If for some reason the charge remains, and you have had your meter changed, please reach out to Water Billing Specialist Tim Brown at firstname.lastname@example.org.
Residents who have NOT had their meter changed, and have NOT been contacted to schedule an appointment are encouraged to contact DPW to schedule an appointment. To schedule an appointment online, please call 248-546-2514 or 248-546-2519.