FREQUENTLY ASKED QUESTIONS

faqs

How do I know if I have a new water meter or not?

You can check your water bill to ensure that it is reflecting an actual reading as described above, but you can also check the meter yourself. The water meter is located INSIDE the house, typically in the basement or near the water heater. If you have a crawl space, it may be located under a sink or in the actual crawlspace itself. If you locate the water meter, you just have to lift the cap on it to see the face of the meter. The new water has the word "Neptune" on it, and will typically have analog digits depending on the size of your meter. If you cannot locate your water meter, or have any other questions, please contact Water Department or the Department of Public Works.

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