For Property Tax payment info, click here.

For Property Tax payment info, click here.

By Mail or in person at City Hall.  (You may also drop your tax payment in the drop box located outside the entrance).  The hours of operation are 9:00 AM-4:00 PM, Monday through Thursday.

City of Ferndale
300 E. Nine Mile Rd.
Ferndale, MI 48220

The ‘Summer Tax’ bills are issued on July 1st and are due by July 31st.

The ‘Winter Tax’ bills are issued on December 1st and are due by February 14th.

Log in to your account to view water history, pay your bill, manage your information, and more. 

Or, learn about our other payment options.

Contact our Water Department in person, by email, or by phone at:

City of Ferndale Water Billing
300 E. 9 Mile Rd.  
Ferndale, MI 48220

Email: waterbilling@ferndalemi.gov

Phone: 248-546-2374

Please click here for our current hours of operation

Residents and businesses are billed quarterly. If the first digit of your account number is:

   1.   Bills will be due on the 5th of March, June, September, December

   2.   Bills will be due on the 5th of April, July, October, January

   3.   Bills will be due on the 5th of February, May, August, November

Industrial properties are billed monthly.

"Readiness to Serve" is the fixed-rate cost applied to cover system maintenance, supporting customers, and the portion of the Department of Public Works that is reserved for water. Every property where there is a water meter present and connected to the system is assessed a Readiness to Serve fee, whether its occupants are utilizing water or not.

The Sewer Usage Fee is a cost associated with cleaning (via the County's wastewater treatment facility) water. The cost of cleaning water is higher than the cost of receiving/using water, so the City multiplies each customer's incoming water usage (it's not possible to meter outgoing dirty water) by roughly 1.54—a predetermined number provided by the wastewater treatment center. This gives us the amount to charge for used water that will be cleaned.

In previous years, charges for water and sewer consumption on your bill were allocated identically: (50% water / 50% sewer). However, the actual cost of providing water is significantly less than the cost of treating water.

As a result, the City has adjusted how water rates are allocated on a water bill to more accurately calculate the cost of providing the different services.  Beginning July 1, 2021, charges for water and sewer consumption on your bill are allocated at 61% sewer, 39% water, and a flat $29 readiness to serve fee. The rate is currently $11.68 per unit (100 cubic feet).

For example, if your total water bill was $200, your water & sewer costs would be allocated as such:

Sewer Fees:      $104.31 (61% of total water bill costs)

Water Fees:       $66.69 (39% of total water bill costs)

RTS Fee:            $29.00

Total:                 $200.00 (100% of total water bill costs)

Yes. The repayment plan is meant for customers who have had difficulty keeping their water accounts current, and who carry an outstanding balance.

To participate:

• Customers must make monthly payments towards the outstanding prior balance on their water bills. Staff can assist you in determining an appropriate monthly amount to ensure that you will be paid in full at the end of your repayment period.
• Customers must remain current with any new or future water charges.  Any new charges for water or other services must be paid by the due date as noted on the bill.
• The late payment penalty of 10% will continue to be applied to the current charges each quarter. However, if the new charges are paid by the due date, the 10% penalty will be restored as a credit to the account at the end of the repayment period when the account is otherwise paid in full.
• Customers who bring their accounts current by December 31, 2013, are eligible to have any $50 penalty fees assessed between October 1, 2012, and March 31, 2013, restored as credits to their water bill account.
• In order to receive the credits to their account for the 10% late payment fee and $50 penalty, the customer must contact the Water Department to confirm the final repayment amount.  Once confirmed, the customer must request credit for the 10% and $50 be issued on their water service account.

If you have any questions or concerns regarding your participation in this repayment plan, you may email the Water Department by email or by phone at 248-546-2374.

A 10% penalty is charged two days after the due date stated on the billing invoice.

Yes. If you are moving from your current property address, the best and fastest way to request your final bill is by using our online seamless form. 

You can also receive a final bill by calling the Water Department at 248-546-2374 or stopping into the office, 300 E. Nine Mile Road, between the hours of 8:00 a.m. and 5:30 p.m., Monday through Thursday.